CUSTOMER COMPLAINT FORM
First, I’d like to thank you for trusting us to help you with your credit needs so you can secure your legacy! I want to assure you that our ultimate goal is to provide you with expert consumer credit report disputing techniques, world class customer service, and goal-focused accountability.
Our mission is to help you increase your credit scores so you can access a higher quality of life at a lower price.
I apologize, in advance, that we have done something that does not live up to our mission or standard of customer service. Please copy and paste the form below and send it in an email to contact@legacymoneytree.com with the subject: COMPLAINT – SOLUTION NEEDED
I assure you our team will thoroughly investigate your complaint and address it accordingly.
I hope we can resolve this in a manner that allows us to continue to serve you and help you build your legacy.
| SUBJECT: COMPLAINT – SOLUTION NEEDED | |
|---|---|
| Complaint Date: | |
| Describe accurately the details of your complaint and against whom, including the date the problem occurred: | |
| Describe how the incident you are complaining about has impacted you negatively: | |
| Describe how the company can deal effectively with your complaint: | |
| Describe what steps you think should be considered to avoid a repeat of the problem and ensure we are serving you and all customers to the highest standard: | |
| Give additional comments which you believe will be important during further investigations and resolving of your complaint: |